Apple Devices do not have a Lotus Notes Traveler client and therefore have no logs to submit. The best thing to do for these devices is to submit a TPR from the Lotus Traveler servlet pages using any connected web browser. The servlet can be accessed at http://hostname/servlet/traveler. If using SSL then use https instead of http in the browser URL. Additional files may be uploaded as needed. For example you may want to upload a particular e-mail that doesn't sync, or upload screen shots or text documents of error messages etc. Be sure to also notify the System Administrator of the problem and include as much detail as possible. The resulting TPR will be written to the sever typically in the traveler/logs/tprs folder.