Hi TheBigS,
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What Parameters Can Troubleshoot POP3 and SMTP Issues for Notes Clients?
Problem:
What parameters are available to troubleshoot POP3 and SMTP issues on the Notes client side of the transaction?
Solution:
In a Notes 4.6x or 5.x client used as a POP3 client, you can enable a log file for POP3, SMTP, or both protocols. The following steps enable client debugging for POP3 and SMTP.
1. Exit Notes.
2. At the operating system level, create a subdirectory called C:\NOTESLOG.
3. Go into Edit mode in NOTES.INI, and add the following lines:
SmtpClientDebug=1
POP3ClientDebug=1
Debug_Outfile=C:\NOTESLOG\DEBUG.LOG
4. Restart Notes.
09:44:47AM
Index
update
process
started
09:44:49 AM POP3Client: GetMessageCount
09:44:49 AM POP3Client: Connect: Host acme1.lotus.com, Port 110
09:44:49 AM POP3 Server: 9.95.49.21 connected
> 09:44:49 AM POP3 Server: [00B0:00A2] Greeting state
09:44:49 AM POP3 Server: [00B0:00A2] AuthenticateUser state
09:44:49 AM POP3Client: ReceiveResponse: +OK Lotus Notes POP3 server version X1.0 ready on ACME1/MIKEY.
09:44:49 AM POP3Client: Authenticate: User Joe User/Mikey, Pass xxx
09:44:49 AM POP3Client: CommandUSER: Joe User/Mikey
09:44:49 AM POP3 Server: [00B0:00A2] USER command
09:44:49 AM POP3 Server: [00B0:00A2] AuthenticatePass state
09:44:49 AM POP3Client: ReceiveResponse: +OK Joe User/Mikey, your papers please.
09:44:49 AM POP3Client: CommandPASS: xxx
09:44:49 AM POP3 Server: [00B0:00A2] PASS command
09:44:49 AM POP3 Server: JOE USER/MIKEY logged in
09:44:49 AM POP3 Server: [00B0:00A2] Transaction state
09:44:49 AM POP3Client: ReceiveResponse: +OK Joe User/Mikey has 0 messages (0 octets).
09:44:49 AM POP3Client: CommandSTAT:
09:44:49 AM POP3 Server: [00B0:00A2] STAT command
09:44:49 AM POP3 Server: [00B0:00A2] Transaction state
09:44:49 AM POP3Client: ReceiveResponse: +OK 0 0
09:44:49 AM POP3Client: CommandSTAT: 0 0
09:44:49 AM POP3Client: CommandQUIT:
09:44:49 AM POP3 Server: [00B0:00A2] QUIT command
> 09:44:50 AM POP3Client: ReceiveResponse: +OK Lotus Notes POP3 server signing off.
09:44:50 AM POP3 Server: 9.95.49.21 disconnected
09:44:50 AM POP3 Server: JOE USER/MIKEY logged out
09:44:50 AM POP3 Server: [00B0:00A2] Terminal state
> 09:44:50 AM Opened session for JOE USER/MIKEY (Build 147)
> 09:44:52 AM Closed session for JOE USER/MIKEY
Databases accessed: 4 Documents read: 0 Documents written: 0
> 09:45:00 AM Index update process shutdown
02/24/98
09:45:24
AM
Index
update
process
started
09:45:25 AM POP3Client: GetMessageCount
09:45:25 AM POP3Client: Connect: Host acme1.lotus.com, Port 110
09:45:25 AM POP3 Server: 9.95.49.21 connected
09:45:25 AM POP3 Server: [00B0:00A2] Greeting state
09:45:25 AM POP3 Server: [00B0:00A2] AuthenticateUser state
09:45:25 AM POP3Client: ReceiveResponse: +OK Lotus Notes POP3 server version X1.0 ready on ACME1/MIKEY.
09:45:25 AM POP3Client: Authenticate: User Joe User/Mikey, Pass xxx
09:45:25 AM POP3Client: CommandUSER: Joe User/Mikey
09:45:25 AM POP3 Server: [00B0:00A2] USER command
09:45:25 AM POP3 Server: [00B0:00A2] AuthenticatePass state
09:45:25 AM POP3Client: ReceiveResponse: +OK Joe User/Mikey, your papers please.
09:45:25 AM POP3Client: CommandPASS: xxx
09:45:25 AM POP3 Server: [00B0:00A2] PASS command
09:45:25 AM POP3 Server: JOE USER/MIKEY logged in
09:45:25 AM POP3 Server: [00B0:00A2] Transaction state
09:45:25 AM POP3Client: ReceiveResponse: +OK Joe User/Mikey has 0 messages (0 octets).
09:45:25 AM POP3Client: CommandSTAT:
09:45:25 AM POP3 Server: [00B0:00A2] STAT command
09:45:25 AM POP3 Server: [00B0:00A2] Transaction state
09:45:25 AM POP3Client: ReceiveResponse: +OK 0 0
09:45:25 AM POP3Client: CommandSTAT: 0 0
09:45:25 AM POP3Client: CommandQUIT:
09:45:25 AM POP3 Server: [00B0:00A2] QUIT command
09:45:25 AM POP3Client: ReceiveResponse: +OK Lotus Notes POP3 server signing off.
09:45:25 AM POP3 Server: 9.95.49.21 disconnected
09:45:25 AM POP3 Server: JOE USER/MIKEY logged out
09:45:25 AM POP3 Server: [00B0:00A2] Terminal state
09:45:25 AM Opened session for JOE USER/MIKEY (Build 147)
> 09:45:26 AM Closed session for JOE USER/MIKEY
Databases accessed: 2 Documents read: 0 Documents written: 0
> 09:45:31 AM Index update process shutdown
09:45:32 AM SMTPMTA: Reloading configuration
09:45:32 AM SMTPMTA: omsgcnv Reloading configuration
09:45:32 AM SMTPMTA: osesctl Reloading configuration
09:45:32 AM SMTPMTA: imsgcnv Reloading SMTP MTA Configuration
09:45:32 AM SMTPMTA: drt Reloading configuration
> 09:45:33 AM SMTPMTA: isesctl Reloading configuration
> 02/24/98
09:46:03
AM
SMTPClient:
Connect:
Host
acme1.lotus.com,
Port
25,
Connecting
Domain
acme1.lotus.com
09:46:04 AM SMTPMTA: iseshlr0 Startup complete
> 09:46:04 AM SMTPMTA: isesctl iseshlr0 startup completed
09:46:04 AM SMTPMTA: iseshlr0 Attempting SMTP session with
[acme1.lotus.com]
09:46:04 AM SMTPMTA: iseshlr0 Inbound SMTP connection with
[acme1.lotus.com] has been established.
09:46:04 AM SMTPMTA: iseshlr0 Active SMTP session with
[acme1.lotus.com]
09:46:04 AM SMTPClient: ReceiveResponse: 220 ACME1.LOTUS.COM Lotus SMTP MTA Service Ready
09:46:04 AM SMTPClient: CommandHELO: Connecting Domain acme1.lotus.com
09:46:04 AM SMTPClient: ReceiveResponse: 250 ACME1.LOTUS.COM
09:46:04 AM SMTPClient: SubmitMessage:
09:46:04 AM SMTPClient: CommandMAIL: ReversePath mikey@acme1.lotus.com
09:46:04 AM SMTPClient: ReceiveResponse: 250 OK
09:46:04 AM SMTPClient: CommandRCPT: ForwardPath Joe_User@Lotus.com
09:46:04 AM SMTPClient: ReceiveResponse: 250 OK
09:46:04 AM SMTPClient: CommandDATA:
09:46:04 AM SMTPClient: ReceiveResponse: 354 Enter Mail, end by a line with only '.'
> 09:46:05 AM SMTPMTA: iseshlr0 Inbound message from [acme1.lotus.com]
has been safe-stored.
09:46:05 AM SMTPMTA: iseshlr0 Message notification sent to Inbound
Message Converter
> 09:46:05 AM SMTPClient: ReceiveResponse: 250 Message received OK.
09:46:05 AM SMTPClient: Disconnect:
09:46:05 AM SMTPClient: CommandQUIT:
09:46:05 AM SMTPMTA: iseshlr0 Inbound SMTP connection with
[acme1.lotus.com] has been closed.
09:46:05 AM SMTPClient: ReceiveResponse: 221 GoodBye
Und was sagt Dein Fehler allgemein aus:
"SMTP Protocol Returned a Permanent Error" Message When Clicking Replicate Tab to Send Outgoing Mail
Problem:
When an internet user uses the Replicator tab to send and receive mail, the following error message displays:
"SMTP protocol returned a permanent error"
The user receives incoming mail fine. The user's Account documents are correct and they can send and receive mail fine from Netscape.
Solution:
This problem is not reproducible on demand. If this problem occurs, and a telnet session does not indicate any problems, try the following steps:
1. Edit the SMTP Account document. Add and remove a space and resave the document.
2. Place the IP address for the SMTP server in the SMTP Account document's Basics tab - Account Server Name. This is in the Personal Address Book under the settings icon at the bottom of the document. If this does not work, delete the messages from the outgoing SMTP.BOX and try again.
Supporting Information:
When the above does not solve the problem, a reinstallation of Notes should fix the problem:
1. Remove everything but the first three lines of the NOTES.INI file.
2. Save a copy of DESKTOP5.DSK and NAMES.NSF and remove.
3. Delete CACHE.DSK, MAIL.BOX and SMTP.BOX.
4. Reinstall Notes.
Gruss
MOD