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Lotus Software Knowledge Base
Title:
Domino for AS/400 Error: "SMTP Server: Listener Failure: Unexpected TCP Error"
Product: Lotus Domino > Lotus Domino Server > 5.x, 4.6x
Platform(s): OS/400
Document Number: 1092248 Date: 26.06.2001
Problem
The following errors are received while attempting to start the Domino SMTP task:
MM/DD/YYYY HH:MM:SS PM SMTP Server: Started
MM/DD/YYYY HH:MM:SS PM Unexpected TCP/IP error func: 0004h error Notes: 1C5B, NTI: 1000h, Stack: 00000D49h
MM/DD/YYYY HH:MM:SS PM SMTP Server: Listener failure: Unexpected TCP error.
See the Notes log file on this system for error code.
MM/DD/YYYY HH:MM:SS PM Suspending listen task for 20 seconds due to network errors
A listening error usually occurs when another process allocates the port prior to the request from the failing task; however, a review of the output from the AS/400 command NETSTAT *CNN did not report any tasks listening on port 25.
Errors Found in AS/400 Joblog for QTSMTPSRVD when using a *MSF Configuration:
TCP206E Diagnostic 40 MM/DD/YY HH:MM:SS QTMSSRCD QTCP *STMT QTMSSRCD QTCP *STMT
From module . . . . . . . . : QTMSSRCD
From procedure . . . . . . : PostTCP206E__FiPc
Statement . . . . . . . . . : 2549
To module . . . . . . . . . : QTMSSRCD
To procedure . . . . . . . : BndCntl__FPiT1P6fd_set
Statement . . . . . . . . . : 2739
Message . . . . : SMTP received an error from a sockets function.
Cause . . . . . : Probable causes are: -- network problem -- remote host
problem Technical description . . . . . . . . : SMTP received errno 3401
from sockets function BIND(). To see the meaning of the errno, enter command
DSPMSGD RANGE(CPEXXXX), where XXXX is the four digit errno value.
Identify, remove, and/or create port restrictions as necessary by following the steps below:
1. Type the AS/400 command CFGTCP and press ENTER.
2. Type option 4 - Work with TCP/IP port restrictions, and press ENTER. The following information will display:
Work with TCP/IP Port Restrictions
--Port Range--- User
Opt Lower Upper Protocol Profile
*ONLY
25 *ONLY *TCP User Profile
3. The example displayed in step 2 would indicate that only jobs running under that profile or group profile may use the port. In this case, adopted authority would not provide access to the specified port.
4. The error could be resolved by removing the port restriction (Option 4 - Remove) or by having the appropriate profile assigned to the restriction as follows: QNOTES for a *Domino configuration or QTCP for a *MSF configuration.
5. You could have multiple restrictions defined to allow access to the port by more than one user profile, or use a group profile. The listening errors will cease once the appropriate access is provided. Restarts (SMTP or Domino server) are not required. When you make use of a group profile, the following profiles are restricted from this parameter:
QAUTPROF, QCLUMGT, QCLUSTER, QCOLSRV, QDBSHR, QDBSHRDO, QDFTOWN, QDIRSRV, QDLFM, QDOC, QDSNX, QEJB, QFNC, QGATE, QIPP, QLPAUTO, QLPINSTALL, QMSF, QNETSPFL, QNFSANON, QNTP, QPM400, QRJE, QSNADS, QSPL, QSPLJOB, QSRV, QSRVBAS, QSYS, QTCM, QTCP, QTFTP, QTSTRQS, and QYPSJSVR .
Supporting Information:
Related Documents:
Historical Number: 186841
Keywords: Domino Server; Messaging & Mail; Mail Routing (Router - SMTP)
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