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Lotus Notes / Domino Sonstiges => Projekt Bereich => Help-Desk Applikation !!Help!! => Thema gestartet von: alecrespi am 30.03.07 - 15:11:53
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Is it possilbe to create an "index" or something elso to search inside the field SOUTION?
Actually the search results only shows me values of the PROBLEM field...
???
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anyone with an answer to this question?
:-:
Maybe I wasn't clear...
I was trying to serach in closed ticket solutions (and also problem text)
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a ftsearch and i think you are trying to use this is always using eveeydocument you actually can see. So if your database is ftindexed and if you want to do a search in closed tickets you must switch to a view where you can see those closed tickets.