Das Notes Forum

Lotus Notes / Domino Sonstiges => Projekt Bereich => Help-Desk Applikation !!Help!! => Thema gestartet von: alecrespi am 30.03.07 - 15:11:53

Titel: Search in SOLUTION field
Beitrag von: alecrespi am 30.03.07 - 15:11:53
Is it possilbe to create an "index" or something elso to search inside the field SOUTION?

Actually the search results only shows me values of the PROBLEM field...
 ???
Titel: Re: Search in SOLUTION field
Beitrag von: alecrespi am 12.04.07 - 11:31:20
anyone with an answer to this question?
 :-:

Maybe I wasn't clear...
I was trying to serach in closed ticket solutions (and also problem text)
Titel: Re: Search in SOLUTION field
Beitrag von: Thomas Schulte am 12.04.07 - 11:39:33
a ftsearch and i think you are trying to use this is always using eveeydocument you actually can see. So if your database is ftindexed and if you want to do a search in closed tickets you must switch to a view where you can see those closed tickets.