Das Notes Forum

Lotus Notes / Domino Sonstiges => Projekt Bereich => Help-Desk Applikation !!Help!! => Thema gestartet von: alecrespi am 25.01.07 - 16:35:55

Titel: Dispatch Error in LOG
Beitrag von: alecrespi am 25.01.07 - 16:35:55

If I see the LOG in the Configuration section I always see
FETCHVALIDUSERS: 13 on line 44: Type mismatch
the error occurs every 5 minutes.
what can I do to fix this up?
 ???
consider that the helpdesk messages are correctly delivered (I suppose)

Titel: Re: Dispatch Erro in LOG
Beitrag von: Thomas Schulte am 26.01.07 - 07:25:44

That is an interesting one. This goes in here ...
   Forall v In myitem.Values
It seems that you have some problems with at least one entry in you adress book.

Titel: Re: Dispatch Erro in LOG
Beitrag von: alecrespi am 26.01.07 - 15:30:11

sorry for my question, but what kind of problem?
 :o

maybe there is one address name invalid or without database linked?

Titel: Re: Dispatch Erro in LOG
Beitrag von: Thomas Schulte am 26.01.07 - 15:42:31

I think that i can not say anything further about this without being able to debug it.

The error is saying that v is a type mismatch for .values and that is the way the notes client says sorry i do not know what to do with this. I declare this to be a wrong datatype.

Titel: Re: Dispatch Erro in LOG
Beitrag von: alecrespi am 21.03.07 - 15:37:14

where should be this fixed?
In serverside or in clientside?

sorry, but I receive this error during every "dispatch agent", so 1 time every 5 minutes.

After a month, I've found about 10.000 error lines (each one referring to this error)

Please, let me know where could I have a look.
Thank you.

Titel: Re: Dispatch Error in LOG
Beitrag von: Thomas Schulte am 21.03.07 - 16:12:11

Stop the Dispatcher.
Change the lib.agent.dispatch function fetchvalidusers
here:

Code

	Set myitem = mydoc.GetFirstItem("FullName")
	myfoundqualified = False

to this one (simply insert one line)

Code

	Set myitem = mydoc.GetFirstItem("FullName")
	myfoundqualified = False
	print myitem.text

start the dispatcher manually.
The print should give you a hint where it hangs. It should be either the last document or the next one after that. With this info you can add a

Code

	if myitem.text = "Lastprintedvalue" then Stop

run the dispatcher again and if should stop at the entry that is wrong. From there you can debug this with single steps and check the values of myitem.

Titel: Re: Dispatch Error in LOG
Beitrag von: alecrespi am 26.11.07 - 10:18:56

Hi!
I'm checking this problem only now!
I hope this "thread" is opened yet...

I saw in the DISPATCHER LOG that it tries to fetch EVERY name of EVERY Server AddressBook.
How can I do to let it check only the People Address Book, instead of checking ALL the MAIL and FAX AddressBook stored on the Server?

Titel: Re: Dispatch Error in LOG
Beitrag von: alecrespi am 26.11.07 - 10:20:58

for example I think I should change this value

Zitat

   mybooks = mysession.AddressBooks

in something like

Zitat

NAMES.NSF

Can somebody help me, telling me how to do?
Thank you
Alessandro



EDITED:
I've tried this one and it seems to work.
ORIGINAL

Code

	mybooks = mysession.AddressBooks

   
NEW

Code

	mybooks = "names.nsf"

Can you confirm?
thank you

Titel: Re: Dispatch Error in LOG
Beitrag von: alecrespi am 26.11.07 - 10:27:13

Actually it searches only on names.nsf (this is right and extremely fastest than ever, because the other address book were so full of names!!!)

but the error keeps showing (on another line)
FETCHVALIDUSERS: 13 on line 28: Type mismatch

any new ideas?

Titel: Re: Dispatch Error in LOG
Beitrag von: Thomas Schulte am 26.11.07 - 17:02:26

Zitat von: alecrespi am 26.11.07 - 10:20:58

for example I think I should change this value

Zitat

   mybooks = mysession.AddressBooks

in something like

Zitat

NAMES.NSF

Can somebody help me, telling me how to do?
Thank you
Alessandro



EDITED:
I've tried this one and it seems to work.
ORIGINAL

Code

	mybooks = mysession.AddressBooks

   
NEW

Code

	mybooks = "names.nsf"

Can you confirm?
thank you

What you have done should work but only as long as you are not renaming your names.nsf or settign it to another path.

The easiest way to get around this error should be to set this parameter "MailIfNewMailResponseCheckNames" to "NO" but the best would still be to stop the Dispatcher and start it in debug mode locally again, because you have a problem with one of the FullName items in your Names.

Titel: Re: Dispatch Error in LOG
Beitrag von: alecrespi am 26.11.07 - 17:09:37

What will it happen if I set this parameter "MailIfNewMailResponseCheckNames" to "NO" ???

I wouldn't like to stop receiving mail alerts on new ticket response... SIGH

Titel: Re: Dispatch Error in LOG
Beitrag von: alecrespi am 26.11.07 - 17:26:48

The Debugger doesn't seem to stop anywhere.
I keep receiving this error
FETCHVALIDUSERS: 13 on line 28: Type mismatch

But I don't understand which line could be.
Is 28 the number of the line inside the script
lib.agent.dispatch???

In line 28 I have this

Code

Forall b In mybooks

Titel: Re: Dispatch Error in LOG
Beitrag von: Thomas Schulte am 26.11.07 - 21:12:14

Zitat von: alecrespi am 26.11.07 - 17:09:37

What will it happen if I set this parameter "MailIfNewMailResponseCheckNames" to "NO" ???

I wouldn't like to stop receiving mail alerts on new ticket response... SIGH

It simply will stop to check if the names of the users it tries to respond to are "valid" Notes Names