Hi Steffen,
hier eine "kleine" Anleitung:
Troubleshooting Script for Calendar Alarms in Notes 4.5x/4.6x/5.x
Number: 163373
This is a troubleshooting script that should be used if Alarms are not working in the Calendar of your Notes 4.5x/4.6x or 5.x mail file.
THINGS TO CHECK:
1. For information on how to set an alarm, refer to Section IV. of the document, "The Alarms Daemon (System) in Notes/Domino 4.5x, 4.6x and 5.x" (#146360 ).
2. Notes checks the location document in the personal Name & Address Book (NAB) to find the location of the user's mail file. Make sure that in the Mail section/tab of the Location document, the Mail File Location and Mail File fields are pointing to the correct mail file.
3. Make sure that alarms are enabled in your mail file.
- In 4.5x/4.6x, open the mail file and select Actions, Calendar Tools, Calendar Profile. In the Scheduling Options section, make sure that the "Enable alarm notifications" option is checked.
- In 5.x, open the mail file and select Actions, Tools, Preferences; then switch to the Calendar tab, then the Alarms sub-tab. Make sure the "Enable Alarms" checkbox is selected.
4. If you are using Notes 4.5 Client and Domino 4.5 Server, check to make sure that Notes is not minimized. If Notes is minimized, and another application is in the foreground, the Alarm dialog box will not display. This issue has been addressed in Notes 4.51 Client and Domino 4.51 Server. For more information on this issue, refer to the document, "Alarms for Calendar Entries Do Not Display if Notes R4.5 is Minimized with Applications Running" (#146005 ).
5. Check the Notes.ini on the workstation to make sure the 'Enable alarm notifications' setting was stored properly. It should read as:
$EnableAlarms=1
If it is set to "0", then the alarms are not enabled.
6. The index on the $Alarms folder may be out of date. Rebuild the $Alarms folder of the mail file. To do this run the following command on the server:
load updall mail\filename.nsf -t "($alarms)" -r
7. See if the Naldaemn is active on the computer. In Windows 95 select the CTRL+ALT+DELETE keys to access the Task List and see if Naldaemn is active. In Windows NT look at the Task Manager.
8. Find the Naldaemn.exe and compare it in size and date with a copy of Naldaemn.exe on a computer where the alarms are working properly. In the operating system on the computer where the alarms are not working, rename the Naldaemn.exe file (it should be located in the Notes folder) to another name (for example, Naleaemn.old). Then copy the Naldaemn.exe from the computer where the alarms are working to the same location where you renamed the file.
9. Replace design of the mail file.
10. If you are using a modified mail template, replace the database design with that of the original StdR45Mail or StdR46Mail or StdR50Mail template (depending on the version of Notes/Domino you are using). If alarms now work, at this point the customized design can be reapplied. Please note that customized mail templates are not supported by Notes Support Services.
11. Try a different date format in the Operating System. In Windows 95 select Start, Settings, Control Panel and double-click the Regional Settings icon. On the Date tab, be sure to make a note of the current entry in the Short Date Style field. Then try changing it to a different date format and see if the alarms work after the change.
-----------------------------------------------------------------------
12. If none of the steps above work you will need to further isolate the problem. To see if the problem is machine-specific take your Notes ID and go to another machine which has Notes 4.5x/4.6x/5.x (with the corresponding R4.5 or R4.6 or R5 mail template) installed. Switch to your ID in Notes, create a new location document and test to see if the alarms work on that machine. If they do, you may need to reinstall Notes on the original machine, or it could be an operating system issue.
13. To see if the problem is mail-file specific, the Notes administrator can create a new mail file for you after renaming your original mail file. If the alarms work in the new mail file you may have to copy and paste entries from the old mail file to the new mail file.
-----------------------------------------------------------------------
14. If all else fails, collect the following information and contact Notes Support Services:
Notes.ini
Notes Version
Operating System version and patches
Gruss
MOD
