Lotus Notes / Domino Sonstiges > Help-Desk Applikation !!Help!!

Search in SOLUTION field

(1/1)

alecrespi:
Is it possilbe to create an "index" or something elso to search inside the field SOUTION?

Actually the search results only shows me values of the PROBLEM field...
 ???

alecrespi:
anyone with an answer to this question?
 :-:

Maybe I wasn't clear...
I was trying to serach in closed ticket solutions (and also problem text)

Thomas Schulte:
a ftsearch and i think you are trying to use this is always using eveeydocument you actually can see. So if your database is ftindexed and if you want to do a search in closed tickets you must switch to a view where you can see those closed tickets.

Navigation

[0] Themen-Index