Domino 9 und frühere Versionen > Administration & Userprobleme

POP3 Protocol Error

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gutich:
Hello! Sorry to write in English but I'm from Spain and I don't speak German, please forgive me   :)

From a couple of days ago I've started to get an error when checking for incoming mail. My Lotus Notes R5 client reports a POP3 Protocol Error when accessing the terra.es POP server. I turned on the debug option in notes.ini and this is the log I got:

26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: GetMessageCount
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: Connect: Host pop.terra.es,
Port 110, Use SSL: 0
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: ReceiveResponse: +OK POP3
PROXY server ready (7.2.052)
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: Connect: pop3 greeting -
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: Authenticate: User
(myuser), Pass xxx
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: CommandUSER:
(myuser)
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: ReceiveResponse: +OK
Password required
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: CommandPASS: xxx
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: ReceiveResponse: +OK 22
messages
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: CommandSTAT:
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: ReceiveResponse: +OK 22
278809
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: ReceiveResponse: +OK 22
278809
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: CommandSTAT: 22 278809
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: CommandQUIT:
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: ReceiveResponse: +OK POP3
server closing connection
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: RetrieveMessages
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: Connect: Host pop.terra.es,
Port 110, Use SSL: 0
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: ReceiveResponse: +OK POP3
PROXY server ready (7.2.052)
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: Connect: pop3 greeting -
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: Authenticate: User
(myuser), Pass xxx
26/02/2006 00:30:36   [0D78:0002-0F4C] POP3Client: CommandUSER:
(myuser)
26/02/2006 00:30:37   [0D78:0002-0F4C] POP3Client: ReceiveResponse: +OK
Password required
26/02/2006 00:30:37   [0D78:0002-0F4C] POP3Client: CommandPASS: xxx
26/02/2006 00:30:37   [0D78:0002-0F4C] POP3Client: ReceiveResponse: -ERR
[LOGIN-DELAY] minimum time between mail checks violation
26/02/2006 00:30:37   [0D78:0002-0F4C] POP3Client: -ERR [LOGIN-DELAY] minimum time between mail checks violation: Error en el protocolo POP3

With the netstat command I see that several connections keep established, even hours after the Notes client was closed. It seems that each mail retrieving attempt generates 3 connections.

TCP    turia:1044             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1061             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1066             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1074             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1079             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1084             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1089             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1094             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:kpop             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1114             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1119             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1129             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1176             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1181             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1251             10.host.terra.es:pop3  ESTABLISHED
TCP    turia:1261             10.host.terra.es:pop3  ESTABLISHED

Could you please help me to fix the problem? Is there any parameter which could be adjusted to avoid Notes initiating 3 connections with every mail check attempt? Please answer in English, thank you very much in advance.

koehlerbv:
Hi gutich,

welcome and thank you for joining the AtNotes community.

Would you please so kind as to tell us the specific R5 version you are using?

I just checked on my box a 5.0.8 installation with netstat while retrieving POP3 mails - and there was only one connection established to my provider.

Greetings to Spain,
Bernhard

gutich:
Hi Bernhard,

This is the version information:
"Lotus Notes Release 5.07a  May 14, 2001"

Thank you very much.

Kind regards,

Guti

koehlerbv:
Hi Guti,

did you already checked you personal names.nsf with a full text search for multiple account documents for your pop account at terra.es?

I am only a developer with a few administration know-how, but I am sure that  members of AtNotes could and will help you  :)

Bernhard

PS: By the way - English is absolutely no problem to communicate within this forum. We've even Spanish speaking collegues here, but of course they are not the majority.

hallo.dirk:
Hello Guti,

it seems to that your provider has limited the POP access rights.
They don’t accept 2 logins during a specific time.
My Swiss colleague reports me the same with his provider bluewin.ch.

I'm not sure if IBM has ever fixed it in Notes R5 but 5.07a has definitely this problem!
I don't know if Notes 6 or 7 have the same behaviour, maybe sitch over to IMAP....

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