Maximale Anzahl von Speichersegmenten

[tttonic]

 

Hi,

ein Anwender bekommt bei Allen antworten mit Protokoll die Meldung "max. Anzahl der Speichersegmente, die Notes unterstützen kann, wurde  überschritten"

kann jemand damit etwas anfangen,

gruß
tttonic

[Glombi]

Nur bei einer bestimmten Mail oder bei allen?
Falls ersteres: Ist das Rich Text Feld Body sehr groß oder im MIME Format?

Welche Notes-Version?

[tttonic]

Als Client haben wir gerade auf 6.02CF2de umgestellt (Die Server sind noch auf 5.0.10, werden aber demächst umgestellt).
Es ist auch nur bei der einen Mail, diese ist ca 8 MB groß und hat im RTF mehrere eingefügte Screenshots.

gruß

[Glombi]

Ich denke es ist was der Art (wenn es auch nicht das exakt gleiche Problem ist). Da kann man wohl nichts machen.

Title:   
      The LotusScript CopyItem Method Causes a Crash when Executed on Certain Rich Text Fields
Product:   Lotus Notes  >  Lotus Notes  >  6.x, 5.x
Platform(s):   Platform Independent
Document Number:   1099476   Date:   30.07.2003



This document is based on the following :
About SPRs
SPR Number   SPR Status   SPR Fixed Release
MGAN5FCLGN
SIWA5B3AT7   Open/Reproduced
Not a Bug   Not Applicable
Not Applicable
Problem
A web application that uses the LotusScript CopyItem method (of the NotesDocument class) causes HTTP to crash when executed on Rich Text fields of particular documents.  The server console may display the following error:

"PANIC: LookupHandle: null handle"

Attempting to execute the CopyItem from a Notes Client on the same Rich Text field typically results in an error, but may at times result in a red box crash:

Client user interface error:

In R5:

Notes Error: Maximum number of memory segments that Notes can support has been exceeded (Body)

Notes Domino 6, and sometimes R5:

Notes Error: Insufficient memory (Body)

Client crash error:

Sorry an uncorrectable error has occurred.
LookupHandle: null handle
Press ENTER to abort the application

followed by:

<dbname> - <view name> - Lotus Notes: NLNOTES.EXE - Application Error


The issue may be tied to documents where the Rich Text field is in MIME format and/or documents which contain multiple entries for the Rich Text field.




The crash issue has been reported to Lotus Software Quality Engineering in Software Problem Report (SPR) MGAN5FCLGN.  As a workaround, use the LotusScript AppendRTItem method (of the NotesRichTextItem class) rather than the CopyItem method.

For example, rather than using this construction:

 Dim item1 As Variant
 Set item1 = doc.GetFirstItem( "Body" )
 Dim item2 As NotesItem
 Set item2 = item1
 Call doc2.CopyItem(item2,"")
 Call doc2.save(True, False)

use the following:

 Dim item1 As Variant
 Set item1 = doc.GetFirstItem( "Body" )
 Dim item2 As New notesrichtextitem(doc2, "Body")
 Call doc2.save(True, False)
 Call item2.appendrtitem(item1)
 Call doc2.save(True, False)

Note: There is a more general issue where the CopyItem method is known to cause a crash when being applied to newly created Rich Text fields.  For more information on this issue see the following document (# 176299  ) "Using the CopyItem Method on an Unsaved NotesRichTextItem in LotusScript Causes Crash".